1. Introduction
Cognifix Technologies Private Limited (“Cognifix”, “we”, “us”, or “our”) operates the website located at cognifixtechnologies.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.
2. Information We Collect
2.1 Information You Provide
When you submit our contact form, we collect:
- Full name
- Email address
- Phone number (optional)
- Company name (optional)
- Message content
- Service interest
2.2 Automatically Collected Information
We may automatically collect certain technical data including IP address, browser type, operating system, referring URLs, and pages visited. This data is used solely for security and analytics purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Send service-related communications
- Improve our website and offerings
- Comply with legal obligations
- Prevent fraud and ensure security
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (e.g., email delivery via Resend) solely to operate our services, under strict confidentiality obligations.
5. Cookies
We use cookies to improve your browsing experience and analyse site traffic. Please refer to our Cookie Policy for full details.
6. Data Retention
We retain contact form submissions for up to 24 months to handle follow-up communications. You may request deletion at any time by emailing us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the “Last Updated” date at the top of this page.
11. Contact Us
For questions regarding this Privacy Policy, please contact us at: enquiry@cognifixtechnologies.com